This section lists the rules for the issue and use of authentication certificates for Terna Web Service applications and applications with PKCS#12 authentication and details the procedures relevant thereto. The indications provided are valid for Terna's activities, in the role of certifier, for the Registration Office, for system administrators of those applications of external companies which need to be enabled in order to use Terna Web Services.
With the relevant Operating Manual, the certifier informs all parties involved in the certification service about their obligations and responsibilities and the procedures to be followed for correct use of the service. In particular, the certifier shall inform the system administrators of the applications of the relevant external companies of their obligations regarding safeguarding the confidentiality of the private key and the storage and use of signature devices, as well as the obligation to notify the certifier of any loss, theft or compromise to the private key in a timely manner.
Terna does not recognise as valid the use of its certificates for purposes other than those specified during the issuing procedure. In such case, the certificate shall have no effect vis-à-vis third parties.
The certification procedures available for Terna Web Service authentication certificates are as follows:
1 Request for Certificate 2 Issue of Certificate 3 Request for New Activation Codes 4 Certificate Revocation/Suspension 5 Certificate Reactivation 6 Certificate Recovery 7 Certificate Renewal
Automatic Operations on Certificates
Terna is responsible for defining, publishing and updating the operating manuals and the certifier's portal. Questions, remarks and requests for clarification in this regard should be addressed to the call center via the following means: e-mail to: firstname.lastname@example.org call to Italian freephone number +39 800 999333 Communications from the certifier to the applicant shall be made by e-mail to the address provided by the applicant.